Carla M. Williams is the manager of Community Relations for the Hillsborough Area Regional Transit Authority (HART) in Tampa. She has coordinated community relations, marketing and business outreach programs to promote HART’s services to the Hillsborough County community for more than 18 years. Williams performs as agency’s primary point of contact to schedule and execute community events and grassroots outreach. Williams serves as HART liaison with business, civic, and community organizations and assures delivery of quality customer service. She develops and implements outreach and awareness initiatives, and creates programs that promote the organization’s image in a positive and community-oriented way. She leverages a high level of community relations expertise, existing networks and public transit experience to develop strategies and provide expert guidance on matters impacting public image outreach.
To read the rest of the profile, pick up the January/February 2018 issue of ONYX Magazine.